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Last updated: May 2026
At MCZDirect, we want to provide a clear, transparent and worry-free shopping experience for customers located in the European countries covered by our service.
The products offered on our website come from international import channels. That is why we have implemented a simple policy: the price displayed when you place your order is the final amount paid for your purchase.
Who applies this final price policy?
This final price policy is applied by MCZ DIRECT, also written as MCZDirect, MCZDIRECT or MCZ Direct, a trading name operated by MTL Global Commerce & Solutions Limited.
Its purpose is to clearly explain, before purchase, how prices, shipping and import-related fees work for the countries covered by our service.
To view the legal information of the operating company, please read our legal notice.
In brief
Final displayed price
The price displayed on MCZDirect is the price paid at checkout. Shipping is free across the entire website.
No fees on delivery
No customs duties, import VAT or administrative import fees will be requested on delivery in the covered countries.
Free shipping
Shipping is free across the whole website, making the final amount simple and clear before purchase.
Simplified process
You do not need to complete any specific customs procedure to receive your order in the covered countries.
Our commitment: no surprise on delivery
For orders delivered to the countries covered by our policy, MCZDirect organises its shipments so that no import fees are requested from the customer when the parcel is delivered.
This means that no additional payment will be requested by the carrier for customs duties, import VAT, GST, import taxes or administrative customs clearance fees.
The amount paid when placing your order corresponds to the final amount of your purchase. Shipping is free across the entire website.
Why this page matters
International purchases can sometimes raise questions about VAT, customs duties, customs clearance fees or charges requested by a carrier on delivery.
MCZDirect wants to avoid any ambiguity by clearly explaining how it works before purchase. Our goal is for every customer to order photo and video equipment with a clear understanding of the delivery conditions that apply.
Covered countries
Our commitment applies to deliveries to the following countries:
Germany
Austria
Belgium
Bulgaria
Croatia
Denmark
Spain
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Netherlands
Poland
Portugal
Czech Republic
Romania
Slovakia
Slovenia
Sweden
Our goal
Our transparency policy aims to simplify the purchase of imported photo and video equipment by removing uncertainty about customs fees and import taxes on delivery.
You can compare products, choose your equipment and place your order with clear information about the final amount to pay.
Frequently asked questions
Can the carrier ask me to pay fees on delivery?
No. In the covered countries, no additional import-related fees will be requested on delivery.
Is the displayed price the final price?
Yes. The price displayed at checkout corresponds to the final amount of your purchase. Shipping is free across the whole website.
Are the products imported?
Yes. Products sold on MCZDirect come from international import channels. This page explains our commitment regarding import-related fees.
Do I need to complete any customs procedure?
No. For the covered countries, you do not need to complete any specific customs procedure to receive your order.
Useful pages
Warranty conditionsUnderstand the MCZDirect seller warranty, local after-sales service and applicable exclusions.Terms and conditionsRead the conditions applicable to orders placed on MCZDirect.Cancellation and returnsRead information about cancellations, returns and after-purchase requests.Contact usContact our customer service team before or after placing an order.
Need clarification?
If you have a question about VAT, customs duties, import fees or delivery to your country, you can contact our customer service team before placing an order.
Contact: contact@mczdirect.com