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Our Commitment to Data Protection
At MCZDIRECT, we are committed to ensuring the protection and confidentiality of your personal data in accordance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your information in the context of our services.
Legal Framework for Data Processing
Our processing of personal data is based on the following legal grounds:
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Consent : We obtain your explicit consent prior to any marketing communications.
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Contract Performance : Processing necessary for fulfilling our contractual obligations, including order management.
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Legal Obligations : Processing required to comply with legal and regulatory requirements.
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Legitimate Interests : Processing justified by our legitimate business interests, such as improving our products and services.
Types of Data Collected
In the course of our activities, we may collect and process the following categories of data:
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Identification information (name, contact details)
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Transaction and payment data (processed via secure third-party providers)
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Order history and purchasing behavior
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Proof of identity or address documents
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Marketing preferences
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Web navigation data (via cookies) including IP addresses
Data Protection Measures
MCZDIRECT implements appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of your personal data. Access to information is strictly limited to authorized personnel within the scope of their specific functions. Our online transactions are secured using the Secure Socket Layer (SSL) protocol, identifiable by the lock symbol near the URL.
Sharing of Personal Data
We may share your data with selected third parties, only to the extent necessary for providing our services and in compliance with GDPR requirements. These third parties may include:
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Payment processing services
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Logistics and delivery providers
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Review platforms (Trustpilot)
Data transfer and storage are conducted securely. Upon cessation of collaboration, data are either deleted or anonymized.
Data Retention
Unless otherwise instructed by you, we retain customer data in compliance with legal requirements and for managing potential disputes related to past transactions. Proof of identity or address documents are retained for one month before being permanently deleted.
Your Rights Regarding Data Protection
In accordance with the GDPR, you have the following rights concerning your personal data:
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Right to access information about you
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Right to rectify inaccurate data
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Right to erasure (right to be forgotten), except where legally prohibited
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Right to withdraw consent
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Right to object to processing
Complaints
For any concerns regarding the use of your personal data, please contact us directly. You also have the option to lodge a complaint with the National Commission for Computing and Liberties (CNIL).
Cookie Policy
Our website mczdirect.com uses cookies for various purposes. By navigating our site and accepting the use of cookies, you consent to this practice.
We use proprietary cookies as well as third-party cookies (Google Analytics, Google Remarketing, YouTube, Trustpilot). Your browser settings allow you to manage these cookies, although blocking them entirely may limit some site functionalities.
For detailed instructions on managing cookies, visit www.aboutcookies.org.
For additional information regarding our privacy policy, please contact us at: contact@mczdirect.com.
Last updated: March 30, 2025
